Best Practices Training
Sports venues are identified as soft targets by the Department of Homeland Security. Like many other soft targets, sports venues security threats are constantly evolving. This spurred the establishment of NCS4 – the National Center for Spectator Sports Safety and Security – a national research center to study and practice the stadium safety and security.
The organization helps the sports industry of the United States have a wealth of resources and opportunities to learn about the latest advances in sports venues security solutions and the most update industry best practices. NCS4 conducts thought leadership summits, professional certification programs, networking opportunities, and evacuation training exercises which offer stadiums security and safety assessments, operating an NCS4 National Sports Security Laboratory to test, evaluate, and validate technology solutions.
By facilitating a mutually beneficial connection among government
agencies, professional associations, professional sports and event venues
managers, first responders, and security products manufacturers, NCS4 creates a
solid industry foundation in order to improve the safety of spectator venues all
around the country.
Teamwork Helps in Keeping
a Venue Safe and Secure for All
Like sports themselves, security involves team effort to achieve success. And like sports, it is based on strong fundamentals to analyze the field of play and adjust strategies in order to meet new challenges. Sports venues can strengthen their security plans and procedures through these three pillars of comprehensive situational awareness, innovative operations, and timely identification. The best way to achieve this aim is by using strategic integration of the latest field-proven smart camera technology as well as other physical security systems such as video analytics and access control. Stadiums management should also take all the advantage of resources such as the NCS4 and peer conferences to keep up with the latest security best practices in order to ensure a safe and enjoyable game day experience for everyone.
Most stadiums restrict access to some areas of the venue such as player entrances, press boxes, VIP suites, catering kitchens, locker rooms, etc. Network cameras play an important role in deterring unauthorized people from going to the areas that they shouldn’t. Some stadiums integrate their access control systems with cameras to verify that the person who uses the badge or key card matches with the face in the database. Moreover, the cameras have a great role in detecting people attempting to gain entrance by going through the checkpoint on an authorized person’s close tail.
Using video analytics helps stadium security in spotting people who are wearing the wrong credential badge for the areas and sending staff to detain or remove them. In fact, some stadiums used their video systems’ sophisticated search algorithms to locate missing children so that be able to reunite them with their parents. In addition, camera operators sweep the area continuously for any activity outside the norm, therefore, search algorithms can also help them spot lost objects and suspicious packages then trace them back to whom left them.
From an operation standpoint, surveillance cameras can provide a big source of information to limit the stadium’s liability and improve the venue management. For example, camera data can be used to challenge the erroneous fall and slip claims or to arbitrate the disputes. To illustrate the latter case, during a game, there was an altercation in the seats and one fan insisted that another was ejected from the premises. The patron lodging the complaint asserted that the guest services had failed to correctly handle the situation and demanded that the employee is fired. When the stadium security reviewed the video of the incident, it showed an entirely different story. As the patron was confronted with the video evidence, the complaint was rescinded and no one was fired.
When it comes to the kitchen, video cameras can help assure that the staff follows safety protocols and proper health when handling and preparing food. On the other hand, cameras monitoring retail shops and merchandise kiosks can help deter pilfering and unsanctioned giveaways as well as provide forensic evidence for prosecution if needed.