Three Pillars of Sports Venue Security (part 2)

 

Improving Identification

Most stadiums restrict access to some areas of the venue such as player entrances, press boxes, VIP suites, catering kitchens, locker rooms, etc. Network cameras play an important role in deterring unauthorized people from going to the areas that they shouldn’t. Some stadiums integrate their access control systems with cameras to verify that the person who uses the badge or key card matches with the face in the database. Moreover, the cameras have a great role in detecting people attempting to gain entrance by going through the checkpoint on an authorized person’s close tail.

Using video analytics helps stadium security in spotting people who are wearing the wrong credential badge for the areas and sending staff to detain or remove them. In fact, some stadiums used their video systems’ sophisticated search algorithms to locate missing children so that be able to reunite them with their parents. In addition, camera operators sweep the area continuously for any activity outside the norm, therefore, search algorithms can also help them spot lost objects and suspicious packages then trace them back to whom left them.

Improving Operations

From an operation standpoint, surveillance cameras can provide a big source of information to limit the stadium’s liability and improve the venue management. For example, camera data can be used to challenge the erroneous fall and slip claims or to arbitrate the disputes. To illustrate the latter case, during a game, there was an altercation in the seats and one fan insisted that another was ejected from the premises. The patron lodging the complaint asserted that the guest services had failed to correctly handle the situation and demanded that the employee is fired. When the stadium security reviewed the video of the incident, it showed an entirely different story. As the patron was confronted with the video evidence, the complaint was rescinded and no one was fired.

When it comes to the kitchen, video cameras can help assure that the staff follows safety protocols and proper health when handling and preparing food. On the other hand, cameras monitoring retail shops and merchandise kiosks can help deter pilfering and unsanctioned giveaways as well as provide forensic evidence for prosecution if needed.